Senior Concierge

When you can’t
be there, Stembrella can.

A familiar face. A helping hand. Someone to take care of the everyday details—with your loved one’s independence at heart.

Supporting seniors and families in Toronto and surrounding areas.

Senior Concierge

When you can’t
be there, Stembrella can.

A familiar face. A helping hand. Someone to take care of the everyday details—with your loved one’s independence at heart.

Supporting seniors and families in Toronto and surrounding areas.

Everyday support. Personal connection.

A little help can make
a meaningful difference.

A senior concierge provides practical, non-medical support with everyday life—from errands and appointments to companionship and organizing help around the home.

For seniors, it means more choice and less to manage alone. For families balancing work, distance, and caregiving, it means having a trusted local person to turn to and thoughtful updates about the support provided.

We start with what matters to you, whether that is an occasional helping hand or a regular visit to look forward to.

The everyday details, thoughtfully handled.

Choose the support that fits your life. Together, we’ll agree on the tasks, timing, and level of involvement that feels right.

Check-ins & companionship

A friendly visit, meaningful conversation, and time for the things your loved one enjoys.

  • Scheduled wellness check-ins
  • Walks, hobbies, and social outings
  • Visits at home, in retirement living, or in hospital

Appointments & outings

Someone alongside you, helping each outing feel more manageable.

  • Appointment scheduling and accompaniment
  • Transportation arrangements
  • Appointment notes and family updates, with consent

Errands & everyday essentials

Practical help with the tasks that keep the week running smoothly.

  • Groceries, shopping, and pharmacy pickups
  • Meal and delivery coordination
  • Mail, paperwork organization, and simple technology help

Home & household coordination

A helping hand organizing the people and services your home needs.

  • Scheduling cleaners, repairs, and maintenance
  • Coordinating trusted service providers
  • Exploring home accessibility products and options

Family connection & updates

A clearer picture of the day-to-day, even when you live far away.

  • Agreed updates following visits
  • Sharing observations and practical follow-up needs
  • Helping coordinate next steps with approved family contacts

Transitions & changing needs

Thoughtful coordination when routines or living arrangements change.

  • Move and downsizing coordination
  • Practical help getting settled after a hospital stay
  • Connection to Stembrella’s Senior Living Advisor or Home Care
Concierge support is non-medical. If hands-on personal care or clinical support is needed, we’ll discuss the appropriate service with you.

Getting started

A simple plan. Built around you.

Tell us what’s on your mind.

We listen to your priorities, routines, preferences, and the areas where help would make a difference.

Choose your support.

We agree on services, visit frequency, costs, and who should receive updates—with the senior’s consent.

Meet your helping hand.

Support begins at an agreed time, with clear expectations and respect for your loved one’s choices.

Stay connected.

We share agreed updates, check how things are going, and adjust the plan as needs change.

Flexible ways to receive support

Help when you need it.
More value when support is ongoing.

Choose the support that fits your life. Together, we’ll agree on the tasks, timing, and level of involvement that feels right.

everyday concierge

$79/ hour

Flexible visits for companionship, errands, outings, and practical everyday help.

2-hour minimum per visit · $158 minimum booking

appointment accompaniment

$249/ visit

Help getting organized, accompaniment, and agreed notes or updates after the appointment.

Up to 3 hours – Additional time $79/hour

Family coordination

$95/ hour

Dedicated time organizing services, communicating with approved contacts, and coordinating next steps.

Scope agreed before work begins.

Save with a monthly membership

Monthly memberships offer preferred scheduling, ongoing family coordination, and savings of up to $382 per month. Plans begin at $349.

Essential

$349 / month

4 service hours + 1 coordination hour

Regular value $411
Save $62 monthly

Family

$629 / month

8 service hours + 1 coordination hour

Regular value $727
Save $98 monthly

Signature

$1,199 / month

16 service hours + 2 coordination hours

Regular value $1,454
Save $255 monthly

Private Family Office

$1,799 / month

24 service hours + 3 coordination hours

Regular value $2,181
Save $382 monthly
Coordination time can be used for family calls, scheduling, provider communication, changing-needs reviews, and organizing household support. Savings compare service at $79/hour and standalone coordination at $95/hour. Membership details are confirmed in a written support plan.
Additional costs & scheduling

Additional services, fees and expenses are confirmed in writing before booking. Parking, mileage, purchases and third-party services are separate and approved in advance. Availability, cancellation, unused hours and other service terms are confirmed in your written plan.

Comfort & confidence at home

Thoughtful support for a more accessible home.

Sometimes, a small change at home can make everyday life easier. As part of our concierge service, we can help families explore accessibility and safety products, connect with appropriate professionals, and coordinate purchasing or installation. Product choices and costs are discussed with you first.

We’re making room for a future collection of home accessibility products, including bathroom supports and everyday mobility aids.

A few helpful answers

Questions are always welcome.

Can I arrange support for a parent if I live far away?

Yes. We can discuss local support and an agreed update routine with you and your parent. Their preferences and consent guide what is shared and who is involved.

Do we need a monthly package?

No. You can ask about occasional visits or appointment support. For recurring needs, we can discuss a monthly plan and confirm its inclusions before you commit.

How is a concierge different from home care?

A concierge focuses on practical tasks, companionship, and coordination. Hands-on help with bathing, dressing, or other personal care belongs under our Home Care service. We’ll help you identify the right starting point.

Can the support change over time?

Yes. We can review your plan together and discuss changes in services, frequency, or costs before putting them in place.

Let’s start with a conversation

You don’t have to manage
every detail on your own.

Tell us what would make life a little easier.
We’ll help you find a comfortable place to start.

Or call 647-334-2273
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